We entertain return of only damaged, defective or wrong products sent. You can make a partial or complete return, provided the product(s) to be returned meet these criteria. You have to write to us at support@excelpharma.co.in and inform us on the phone number provided on the website for timely processing of your return. 

You are requested to mention the reason clearly while writing to our support team.

We are always open to your valuable suggestions on how we can improve our product(s)/services. 

Refund Policy

If eligible, the refund shall be credited back to your original mode of payment only. A refund may take time, and we request you to have patience while we process your refund.

Cancellations

To cancel your order that has not been shipped, you have to write to us at support@excelpharma.co.in and reach us on our contact number mentioned on the website. Once the product is shipped, we will not be able to add, reduce, or cancel items in your order. We request you to add the products to the cart carefully.

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